HOW MUCH HAIR DO I NEED? A full install with Virgin human hair would need approximately 10 to 14 ounces of hair. We recommend buying 2 bundles of hair for lengths 14” to 16”. We recommend 3 bundles for lengths 18” to 24. We recommend 4+ bundles for 26” and longer. Each bundles weighs 3. 5 ounces. Keep in mind that “The longer the hair, the shorter the weft.” This will pertain to a traditional install and/or closure/frontal install.
CAN I COLOR THIS HAIR? This is 100% virgin human hair that has not been chemically altered. You can color the hair. Once you color the hair, it will no longer be virgin, as you’re now processing the hair. Be sure to keep color treated hair conditioned and moisturized.
HOW LONG DOES THIS HAIR LAST? Our hair can last for a long time. From experience, this hair will last you 3+ years with the proper care.
MAINTENANCE INSTRUCTIONS FOR ALL TEXTURES:
Shampoo at least once a week (clarifying shampoo)
Use a shampoo no higher than pH7
Do NOT massage
Rinse thoroughly with lukewarm water
Apply conditioner, comb through with a wide tooth comb, starting with the ends working your way up you scalp
Rinse thoroughly (make sure all conditioner is removed from hair) To keep the body in the hair that it naturally comes with, we recommend no conditioner unless a professional is servicing your bundles
Let air dry
DAILY MAINTENANCE: Use styling products minimally to avoid build up
For Wavy & Curly hair use a spray bottle of water for natural look
For a “WET” look, we suggest a leave in conditioner (Hawaiian silky) & water
AVOID ALCOHOL BASED PRODUCTS TO AVOID DRYING OUT YOUR INVESTMENT!
Dampen hair with a water bottle
Comb through (wide tooth comb) beginning at the ends and working your way up to your scalp
Scrunch up hair gently to reform curls DO NOT FINGER COMB HAIR ONCE APPLIED
Let air dry
Style as desired
CAN I MAKE CHANGES TO MY ORDER? At itGirl Hair we are committed to providing you the best experience possible. We will try to accommodate any reasonable request prior to the order shipping.
All bundle/pre-made wig orders will be processed within 5-7 business days. Bundle orders are shipped within 24hrs after processing.
All Custom Wigs are processed within 7-10 business days and shipped and/or available for local pick-up 2-3 days after processing. Please make sure to send in accurate measurements or choose the correct circumference. You may choose the option of your custom wig being shipped or for pick-up at check out. If the item is not picked up within 48 hours of completion, a shipping fee will be accessed and you item will be shipped.
Shipping options will include: ground.
Prices will vary based on size of order and shipment option.
A tracking number will be made available to you within 24hours after shipping via email.
Returns:
After order has been shipped and processed, store credit is the ONLY refund option.
itGIRLhair
Order #: __________
8101 Cameron Rd, suite 310
Austin Tx, 78754
Returns Process:
Ship your package using a trackable, insured shipping method, as we cannot accept responsibility for packages we do not ship. Please keep tracking details for your records.
You will receive an email once your return has been processed. Please allow 14 business days from the time we receive your return for it to be processed.
Return policy:
Merchandise must be returned within 7 days of delivery.
Merchandise must not be worn, altered, or washed
Please note original shipping charges are Not Refundable.